Users with damaged fingers may experience problems registering their fingerprint. This is also why two fingers are taken during the registration process. By registering two fingers, we increase the chances of successful verification even if one of the fingers is damaged.

We recommend an acceptance site with biometrics to offer alternative verification methods for card users with damaged fingers, such as employing an employee for manual verification in such cases. 

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Adjusted opening hours Maasvlakte Plaza service point during the holidays
  • Tuesday 24 and 31 December

    08:00 am - 4:00 pm.

  • 25, 26 December and 1 January: Closed.

     

Thank you for your understanding. Happy holidays! 🎄