Users with damaged fingers may experience problems registering their fingerprint. This is also why two fingers are taken during the registration process. By registering two fingers, we increase the chances of successful verification even if one of the fingers is damaged.

We recommend an acceptance site with biometrics to offer alternative verification methods for card users with damaged fingers, such as employing an employee for manual verification in such cases. 

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Service notice: Planned maintenance on October 22, 2025

During this maintenance, some functions will be temporarily limited, and there may be delays in the production of access passes.

More information