Users with damaged fingers may experience problems registering their fingerprint. This is also why two fingers are taken during the registration process. By registering two fingers, we increase the chances of successful verification even if one of the fingers is damaged.

We recommend an acceptance site with biometrics to offer alternative verification methods for card users with damaged fingers, such as employing an employee for manual verification in such cases. 

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Newsletter
Adjusted opening hours (Service Point Maasvlakte Plaza)

Due to the weather conditions and the expected rainfall later this afternoon, we will close the service desk today at 4:00 PM.
 

Back office activities, including phone and email handling and video call appointments, will continue as usual until 5:00 PM.