If the ID/passport does not contain an NFC chip and/or the registration via the XS-ID app cannot be completed, you can schedule an online appointment via our website as a signatory. During this appointment, we will be happy to help you with the registration and identification process. Click here to make an online appointment directly.

 

Please note: an online appointment requires a device with a camera and microphone.

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Newsletter
Adjusted opening hours (Service Point Maasvlakte Plaza)

Due to the weather conditions and the expected rainfall later this afternoon, we will close the service desk today at 4:00 PM.
 

Back office activities, including phone and email handling and video call appointments, will continue as usual until 5:00 PM.