How sad to hear that you cannot use your access pass yet! We would like to ask the activation point to contact our Customer Service team by telephone to have look at the issue and to search for a solution.
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Adjusted opening hours Maasvlakte Plaza service point during the holidays
Tuesday 24 and 31 December:
08:00 am - 4:00 pm.
25, 26 December and 1 January: Closed.
Thank you for your understanding. Happy holidays! 🎄