Go to XS-ID Online and click on Forgot your password?
Fill in your XS-ID or email address. You will then receive an email to reset your password. After this, you can log in again with your XS-ID and the password you set.
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Newsletter
Service notification: November 10, 2025
Due to a disruption, card applications and contracts cannot be processed at this time. We are working to resolve this as quickly as possible. We apologise for any inconvenience caused.