Your XS-ID number is in the No Reply email you received about the application. In this email you can also set a password for XS-ID Online.
Go to XS-ID Online and click on “forgotten password” to set a password. Then log in with your XS-ID number and the password you set.

This password can now also be used to log in to the XS-ID app.

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Newsletter
Adjusted opening hours (Service Point Maasvlakte Plaza)

Due to the weather conditions and the expected rainfall later this afternoon, we will close the service desk today at 4:00 PM.
 

Back office activities, including phone and email handling and video call appointments, will continue as usual until 5:00 PM.