Frequently asked questions Become a customer I have an access pass Request/collect an access pass XS-ID Online customer portal Contract Certificates and training XS-ID and XS-ID app Acceptation location Biometrics Payments (XS-Pay)

Here you will find frequently asked questions about paying with the access pass (XS-Pay).

Certainly! At all Truckwash 1 locations and various truck parking lots, a card user can pay with the access card. Click here for all XS-Pay locations.

It is necessary to enable the XS-Pay contract via XS-ID Online, so that you can easily view the invoices and administration via the portal.

You can easily enable XS-Pay via the XS-ID Online portal. Go to company details and scroll down to contracts. Then enable the desired service.

To do this, log in to XS-ID Online. Click on the company name in the blue bar and go to XS-Pay. On the left you can then select a month and the year. You will now see the specified overview, which you can also download as a CSV / XLSX / JSON file.

You will receive an email from our financial administration when an invoice is in the XS-ID Online portal.